Shipping & Returns

Your Ye Olde Bells order ships from Traverse City, Michigan. We currently ship to addresses in the United States only.

Ye Olde Bells is an English company, registered in England, with stock held and shipped in the USA from Traverse City, Michigan. Prices are in USD, with no import fees for US orders.

Every Ye Olde Bells vocal steamer is packed and posted from our US stock.

US shipping

• Ships from: Traverse City, Michigan.
• Shipping: flat rate $9.99 per order, anywhere in the US.
• Estimated delivery: about 5–6 business days.

Delivery estimates are estimates, not guaranteed arrival dates. If you are ordering for a performance or a gift, contact us about timing before placing your order.

Returns

Returns are accepted within 30 days of delivery for unused items in their original packaging. For return instructions, contact support@oldebells.com with your order number. Please contact us before sending an item back.

Arrived damaged?

Email photos of the damaged item and its packaging to support@oldebells.com within 7 days of delivery, and include your order number so we can review the issue and explain the next steps. Keep the item and packaging while we review your message. Do not use cracked, chipped, or damaged ceramic or glass.

A question about your order?

Get in touch with your order number and a short description of what you need.